Shipping

SHIPPING INFORMATION

Unlike some of our competitors, who may take up to 8 weeks to ship orders, we ship within days of receiving your completed order. In fact, most of our orders ship the same business day. Our standard shipping method is UPS Ground for the lower 48 (U.S.) states, and U.S. Mail to Alaska and Canada. If you're in a rush to get your order, most orders can be shipped by expedited methods, for an additional fee.

We do ship worldwide, but do not have standardized fees for international shipping charges. Therefore, if you are placing an order to be shipped outside the U.S.A. or Canada, we will contact several carriers to obtain a quote before shipping your order. You will need to provide the following information before we can obtain the quote:

complete delivery address, including recipient's name daytime telephone number of the recipient (include country and city codes, if applicable)

which product(s) are to be ordered how and when it would be convenient for us to contact you with a quote (our preferred method is by e-mail, so we don't have to worry about time-zones)

Once we receive our quote from the various carriers, we will contact you with the relevant information and ask you to verify the method of delivery and acceptance of the shipping charges.

Occasionally, our products arrive in damaged condition, despite our best packaging efforts (most damage occurs in December, when the carriers are overwhelmed with Christmas packages). Should this happen to you, simply contact us as quickly as possible, and we'll do what we can to remedy the situation quickly and with as little inconvenience as possible.